This project is from the previous edition of the WaysConf Awards 2023, which is why it is in Polish.

TrustMate

CREATOR:
TrustMate S.A.

About

TrustMate is an advanced online review management system designed to assist online store owners in collecting, managing, and showcasing customer reviews.

The system seamlessly integrates with popular e-commerce platforms and automatically generates review invitation emails for each customer order resulting in up to a 24% review collection conversion rate. 

Client

TrustMate

Submited by

TrustMate S.A.

Realization period

from

Team

All company

Technologies

Services

Review management software

Case study

TrustMate is an advanced online review management system designed to assist online store owners in collecting, managing, and showcasing customer reviews.

The system seamlessly integrates with popular e-commerce platforms and automatically generates review invitation emails for each customer order resulting in up to a 24% review collection conversion rate. 

Check out the key features👇

Higher conversion with longer reviews

With TrustMate, you can gather up to 10 times longer and more detailed reviews than standard ones! Yeap, 10 times longer! All of this is made possible by the world's only review hints system, which provides your customers with tailor-made phrases related to the product, service, or store they are reviewing.

Improved SEO and Google search rankings

Keywords in reviews enhance your SEO and improve your Google search results ranking! Buyers' added photos further strengthen the effect!

Stars in organic Google results and Google Shopping integration

With Google Stars, your ads will generate up to 40% more traffic, and your website will receive significantly more organic clicks – just activate the integration and watch the traffic grow!

Easy international expansion!

Thanks to auto-translations, you can instantly showcase hundreds of reviews in any language! Use customer satisfaction proof from one market to build sales in a new one!

Up to 60% fewer negative reviews thanks to the mediation process!

The mediation system allows you to clarify the reasons behind negative reviews and find a resolution with the customer. It’s highly effective, as around 60% of customers end up withdrawing their initial negative reviews or turning them into positive ones.

And that's just the beginning!

Learn more at https://trustmate.io/ and take your reviews to the next level!

How does the system work?

  1. A customer purchases a product from your store or uses your services.
  2. TrustMate sends an invitation to leave a review on your behalf.
  3. A customer leaves a long and valuable review, possibly with photos.
  4. He/She is redirected to a thank-you page you've designed where you can encourage further purchases.
  5. The review is displayed on your website, helping future buyers make better decisions and improving your SEO.
  6. Your sales grow, your search result ranking improves, and you enjoy higher profits!

Why us?

Our product is innovative on a global scale. It supports not only end users (store customers), but also supports companies using it by increasing sales and website positioning. Our product is used by the largest brands in Poland.

September 19-20, 2024
Krakow + online
6th edition

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